7+1
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Re: 7+1
What specific model is your gun? There should be an order number on the box, something like #25077 or #81198.
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Re: 7+1
The #81198 has an 18.5" barrel and a standard magazine tube with +2 extension for a capacity of 6+1, not 7+1.
Since the gun has a standard tube with a separate extension, the problem is probably due to a loose or improperly installed extension tube. Two-piece extensions like the Remington kits have to be installed a certain way to get a proper internal mate between the magazine and extension tubes. If they're put together wrong or work loose, there'll be a gap or other discontinuity at that joint where the spring or follower can hang up and prevent you from loading the full number of shells.
You should be able to clear up the problem by removing and reinstalling your magazine extension. Here's a video with some tips on doing it properly. In your case, you'll probably need to remove your gun's breaching choke to follow the steps in this video.
While you're taking the extension apart, you ought to take the entire gun down and give it a basic inspection and cleaning (a detailed step-by-step can be found here if you need it). Remington likes to slap on protective grease at the factory, which is nice for keeping the gun's internals rust-free during shipping and storage, but it can collect dust and encourage jamming when you go to break the gun in. Make sure to clean any factory grease or other foreign material out of the gun's chamber and trigger plate assembly, and put some fresh oil or grease on the choke tube threads before you go out shooting. These steps are in the manual, but a lot of new owners miss them and run into problems.
Since the gun has a standard tube with a separate extension, the problem is probably due to a loose or improperly installed extension tube. Two-piece extensions like the Remington kits have to be installed a certain way to get a proper internal mate between the magazine and extension tubes. If they're put together wrong or work loose, there'll be a gap or other discontinuity at that joint where the spring or follower can hang up and prevent you from loading the full number of shells.
You should be able to clear up the problem by removing and reinstalling your magazine extension. Here's a video with some tips on doing it properly. In your case, you'll probably need to remove your gun's breaching choke to follow the steps in this video.
While you're taking the extension apart, you ought to take the entire gun down and give it a basic inspection and cleaning (a detailed step-by-step can be found here if you need it). Remington likes to slap on protective grease at the factory, which is nice for keeping the gun's internals rust-free during shipping and storage, but it can collect dust and encourage jamming when you go to break the gun in. Make sure to clean any factory grease or other foreign material out of the gun's chamber and trigger plate assembly, and put some fresh oil or grease on the choke tube threads before you go out shooting. These steps are in the manual, but a lot of new owners miss them and run into problems.