Plano Gun Case problem

[gWebber]

Well holy curse words ...

Bought a Plano All Weather Rifle / Shotgun Case a couple weeks ago at Big 5. Today I was rearranging the foam for a better fit and when I pulled out the foam , I discovered the lower back corner has a huge crack and a hole !!!

This thing wasn’t cheap and I’m betting Big 5 isn’t likely to take it back as defective. Really pissed and now in need of some type of shotgun case that’s California compliant.

[Scorpion8]

I'd take it back and ask them to swap it with another. Obviously broken that way if you hadn't used it.

[Banshee]

Kinda makes one question the durability of the case.

[gWebber]

Well, I’m happy to report that Big 5 was willing to exchange the case or refund my money.

They had another one of the exact same case, so she pulled it down and right off I discovered one of the latches was broken.

I don’t know if Plano had a bad batch or it’s just bad shipping,
But I’ll be ordering a soft case because I can’t trust the Plano cases and the Pelican cases are too pricey for my limited needs.

[Scorpion8]

I don’t know if Plano had a bad batch or it’s just bad shipping.

More than one and I'd assume (cough) that the whole bunch was shipped and loaded/unloaded by somebody who didn't care.

[gWebber]

I don’t know if Plano had a bad batch or it’s just bad shipping.

More than one and I'd assume (cough) that the whole bunch was shipped and loaded/unloaded by somebody who didn't care.

I’m thinking that’s a safe bet. At least I got my refund.

[Okie1297]

Damn that sucks I’ve had my Plano case for 5 years and it’s had a lot of abuse from riding u set a camper bunk getting thrown around and being dropped. mine has held up and I’ve never had any problems sorry that heat you’ve had problems.

[gWebber]

Damn that sucks I’ve had my Plano case for 5 years and it’s had a lot of abuse from riding u set a camper bunk getting thrown around and being dropped. mine has held up and I’ve never had any problems sorry that heat you’ve had problems.

I thought it a bit odd as well, I have a number of their smaller products (tool type boxes and such) and never had any real issues.

[Scorpion8]

.... I have a number of their smaller products (tool type boxes and such) and never had any real issues.

Never doubt the abilities of the average "ramp ape". Years ago I bought a Pelican gun case, the huge roll-away kind. First airline trip the ramp apes broke one of the wheels off. I went back and forth with the airlines but since it had made several transfers they were unable to pin any liability. So now I have a very heavy hand-carried Pelican case. The cost to ship it to Pelican for their warranty was going to be almost as much as the case itself. But we all see the YouTube videos of USPS, UPS and FEDEX carriers throwing packages over fences, off the truck, onto hard cement....not a one of them truly gives a darn about customer service.

[gWebber]

.... I have a number of their smaller products (tool type boxes and such) and never had any real issues.

But we all see the YouTube videos of USPS, UPS and FEDEX carriers throwing packages over fences, off the truck, onto hard cement....not a one of them truly gives a darn about customer service.

Mostly true ... sadly