Just tried to buy a Mossberg...

[UltimateGuns]

I have to say, I'm sort of shocked right now. I just tried to order a Mossberg 500 from grabagun.com. The price was $385. I added it to my cart, and it was still $385. As I entered FFL and credit card info, the price jumped by over $6.

I called them and spent literally 21 minutes on hold before they answered. Not a huge deal, I just left the phone on speaker as I got ready for work. A guy finally picks up and tells me he won't adjust the price, because he only makes $2 profit on each gun they sell, but to go ahead and buy it, and if I see it on their website for the lower price at a later date, they'll give me a refund.

Have any of you ever dealt with something like that? I just think that's a shady way to do business.

BTW, I emptied my cart, and told him to forget it.

[Synchronizor]

Weird. Maybe prices were in the process of getting updated for the new year, and your timing was just really (un)lucky?

[870noob]

That's not good customer service. I would buy elsewhere if it was me...

[wallynwylie]

That's bizarre. They're local to me and have great prices, so I've shopped them several times. I never had anything like this happen.

[Banshee]

it is the credit card fee.

[alpha15]

it is the credit card fee.

Ding ding ding ding winner winner chicken dinner.

The 385 was the cash price. They add about 3% for credit cards.

Sent from my SCH-I545 using Tapatalk

[Scorpion8]

Still you could have immediately bought it and then told them right away that you see it cheaper on their website and ask for your refund. Alternatively, explain to the nice customer service gent in patient tones that you are going to do just that, and ask him how much time and money saving him from all that hassle is worth and why not just give you the discount now? I did that once and for over an hour could not get it thru the gal's head that she was costing the company money by dragging the discussion out (Me: "They just paid you an hour's salary e.g. $20/hr while we discuss this to avoid paying me $6"). Logic failed me at that point, and I lost. But that was a company that I never did business with again because they couldn't empower their folks to use their brains.